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Have questions about escrow protection, milestone verification, or job posting? Connect with our India-based customer support team anytime.
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Headquarters
New Delhi, India
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Headquarters (Delhi)
806, Aggarwal Corporate Heights
NSP, Pitampura, New DelhiBranch Office (UP)
6A Swastik Trade Center
Gorakhpur, UP 273001Send Us a Direct Message
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Our Offices
Headquarters Office
806, Aggarwal Corporate Heights, Netaji Subhash Place (NSP), Pitampura, New Delhi, Delhi 110034
Nearest Metro: Netaji Subhash Place (Red / Pink Line)
Operating Hours: Mon - Sat (9:30 AM - 7:00 PM IST)
Escrow & Account Protection
Need immediate help with a live transaction or active milestone issue? Our Escrow Safety officers review priority support requests within 30 minutes.
Frequently Asked Questions
Quick answers to the most common questions from freelancers and employers.
When an employer hires a freelancer, the milestone funds are deposited into a secure WensWork escrow account. The freelancer completes the deliverable, submits work through the portal, and once the client reviews and approves it, the funds are instantly released.